APPLIANCE REPAIR AUSTRALIA
Appliance Repairs & Specialist Technicians
Under One Banner
- Six trades, one partner
- Fast response, minimal downtime
- Honest advice, clear pricing
"Fridge Repaired Within 24 Hours" - Annaleise
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Appliance Repair & Services Guides
Everything you need to know about working with Platinum Trade Services Group in one guide. Find out what we repair, install and maintain.
COMMERCIAL APPLIANCE REPAIRS AUSTRALIA
Repairs That Fix The Actual Fault
When a fridge, oven or fryer stops, your trade stops with it. Our licensed technicians diagnose the real fault, explain what they have found and complete the repair properly rather than patching it. If parts or another trade are needed, you get a clear quote before anything goes ahead.
Stop Chasing Contractors And Make One Call
MULTI SITE MAINTENANCE AUSTRALIA
One Standard Across Every Site
Running several locations usually means a different standard of service at each one. We coordinate appliance, electrical, refrigeration, plumbing and gas work across your whole portfolio with centralised job tracking and clear reporting. One point of contact, one standard of work, no chasing separate contractors.
What Australian Businesses And Homeowners Say About Us
Kept Fully Informed Even When Parts Failed
Amazing service, communication and professionalism. Platinum went above and beyond with communication and trying to solve the problem. My oven couldn’t be fixed due to the poor service of the Teka agent in Australia. Brad kept me up to date with what was happening. I would recommend Platinum over any other company I have used in the past. Regards Jenni
PROBIZ production
Fridge Repaired With A Call Before Every Visit
It was great service, came and checked the problem. And ordered the part to fix the problem. The fridge freezer was not even 1 year old. They came today and replaced the part. They called a day or two before to set a time and on the day called me to say how long until they get here. I think that was great as not many call to set a day and then call you to say you’re next and how long until they get here. It is now working well. Thank you.
Craig Haywood
Warranty Handled Professionally And Dryer Fixed Fast
Initially it was a warranty issue which was handled with such professionalism I was very impressed. I then had Jamie come back to fit a drainage hose to my Bosch heat pump dryer. He did it in under 20 minutes! So very, very happy. Thank you Jamie. I would recommend Platinum in a heartbeat!
gale rust
Outstanding Communication And Accurately Diagnosed Warranty Repairs
I had Platinum Services to repair our freezer under warranty. Quite simply every aspect of this company is outstanding. The office is so obliging and accommodating. They own every interaction and do what they say they will do. Furthermore they chase up the part supplier and keep you informed at every step of the way. They are pleasant and unbeatable. The repair team attend on time and get the fault accurately diagnosed in a timely manner. They are friendly, informative and leave no mess behind. I am refreshed to know that such an awesome company exists and have no hesitation in recommending them 100%. A pat on the back and appreciation to all concerned.
Greg Haines
Fast Booking, Clear Answers And Fair Pricing
Excellent, prompt communication while I was enquiring about a quote and booking via text. I made a tentative booking for the next day and they text me with the offer to do the job that afternoon as the technician was ahead of time. Got a call from the tech to say on the way and a text confirming this too. The tech arrived and was happy to answer questions and explain the issue with the ice maker and water dispenser in my fridge. The work was done within an hour and he was neat and tidy. Explained the cause and how he resolved it and showed videos too. When finished he was happy to take a quick look at another appliance and offer advice on what was required to fix it. Payment was quick and easy online and the job was well priced. Will definitely call on this company again and can highly recommend! Very happy with the service, price, advice, speed and attention to detail… and what a lovely polite technician too. Greatly appreciated! 5 Stars
Chelley
Espresso Machine Repaired In Just Over 24 Hours
I had been referred to Platinum Services SA by Breville for repair to my espresso machine under warranty. The communication and professionalism of Platinum Services SA is second to none. From the time my repair work was booked in, right up until the end, I received regular information and updates about the progress of my repair, and even when it was time to collect my machine, they even included their opening hours in with the notification message, so that it was very easy to collect my machine. The entire process was quite impressive, just over 24 hours after dropping my machine off for repair, my repair was complete! Small touches added to the perfect service, like using a magnetic sticker to identify my machine, rather than an adhesive sticker which would have been a pain to remove. I would highly recommend going to Platinum Services SA for any appliance repair work, irrespective of in warranty or out of warranty. Thanks for the fantastic service!
Andrew Bensch
Honest Service And Charges Dismissed Without Question
Recently had my Hisense Smart TV looked at by Platinum Services SA. Unfortunately, due to the TV being from another region, they weren’t able to fix the issue. However, I was really impressed with the effort they put in. They tried their best, explained the situation clearly, and even dismissed the charges as it was a learning curve for their team. I truly appreciate their honesty and professionalism, and it gives me confidence knowing I can rely on their great service in the future. Highly recommend!
Dylan Kiarra
On Time Delivery And Install Despite Atrocious Weather
Platinum Services arrived on time early in the morning, which was a pleasant surprise as we live 50km from their base of operations AND they came out in absolutely atrocious weather. Our Hisense 75 TV was being exchanged due to an unusual fault and Platinum arrived with a brand new replacement and proceeded to unpack and install it in an efficient manner. Very happy with their service and Hisense support did a great job too. 10/10
Mark Widdall
Install Issue Put Right By Responsive Team
I had a great experience with this company, last Thursday I had my stacking kit installed, and my dryer placed on it, it didn’t work out, so Georgia sent Shawn and Adam out and they fixed the issue. I am a very happy customer
scott cripps
Our Simple Step By Step Process
1
Get in Touch
Call us or send an enquiry and tell us what has gone wrong, and we will take down the equipment details, the fault and how urgently you need us there.
2
Right Technician
Our team matches your job to the right trade, confirms a suitable attendance time and sends your technician the full details so they arrive prepared.
3
Diagnose & Explain
Your technician investigates the real fault and explains what has been found, with a clear quotation before any extra parts or labour go ahead.
4
Completed & Confirmed
We complete the works, test the equipment and hand over your reports, compliance certificates and invoice so you know exactly what was done.
Why Trades Across Australia Trust Us
Six Trades, One Partner
Appliance repair, electrical, refrigeration, plumbing, gas and projects sit under one roof, so you never have to work out which contractor is responsible.
We Own The Outcome
We do not simply attend a job and move on, we stay accountable from your first call through to the moment your equipment is working properly again.
Since 2008
We have served Australian homes and businesses for nearly two decades, with more than 150,000 service jobs completed across residential and commercial work.
Licensed And Accredited
Our technicians and electricians are fully licensed, and we are an approved service and warranty agent for recognised equipment brands.
Updates You Never Chase
You get confirmed attendance times, progress updates through the job and a plain explanation of what was found and what it takes to put it right.
Honest, Practical Advice
We will tell you when a repair makes sense and when replacement is the smarter investment, because advice you can trust is worth more than a quick sale.
Talk To A Team That Answers The Phone
WASHING MACHINE REPAIRS AUSTRALIA
Back To Full Loads Sooner
A washing machine that will not drain or spin holds up the whole household. We repair and service front loaders, top loaders and dryers for homes and businesses across Australia, covering most major brands. Your technician arrives with the full job details already in hand, so the fault is found properly the first time.
DISHWASHER REPAIRS AUSTRALIA
Clean Dishes Without The Guesswork
A dishwasher that leaks, will not drain or leaves plates dirty is more than an inconvenience in a busy kitchen. We repair domestic dishwashers along with commercial dishwashers and glasswashers. We also tell you honestly when a repair makes sense and when replacement is the smarter spend.
OVEN AND COOKTOP REPAIRS AUSTRALIA
Even Heat, Reliable Ignition, Safe Work
An oven that will not hold temperature or a cooktop that will not light turns cooking into guesswork. We repair electric and gas ovens, cooktops, rangehoods and commercial and combi ovens. Gas work is completed by licensed technicians and you receive the compliance documentation for your records.
FRIDGE AND FREEZER REPAIRS AUSTRALIA
Protect Your Stock And Food Safety
A warm fridge or a failing freezer puts stock, food safety and trade at risk. Our refrigeration mechanics repair domestic fridges and freezers as well as display cabinets, ice machines and commercial refrigeration. We respond quickly and keep you updated through the job rather than leaving you guessing.
Ready To Get Your Equipment Working Again
Tell us what has gone wrong and we will match your job to the right technician, confirm a time that suits you and get things moving from there.